di77's commitment to responsible play
di77 believes gaming should be a source of enjoyment — not stress. Use our tools and guidelines to stay within your limits and enjoy the experience.
What is responsible gaming?
Responsible gaming means playing with awareness of your own capacity and limits. Playing on the di77 platform is primarily for entertainment — it should not be treated as a reliable source of income. We want every player to stay safe and enjoy themselves.
Gaming can become a problem when someone feels compelled to chase losses or cannot stop playing. In such situations, di77's support tools are here to help you regain control.
Only players aged 21 and above may participate on our platform. Minors are not permitted to create accounts or play, and we enforce this rule strictly.
Keep in mind
- Gaming is for entertainment, not a way to earn money
- Only spend money you can afford to lose
- Set time and money limits before you start playing
- Do not place larger bets out of frustration after a loss
Protection Tools
Deposit Limit
Set a cap on how much you can deposit daily, weekly, or monthly. Once a limit is set it takes effect immediately, but increasing it requires a waiting period — this protects you from overspending in a moment of emotion. Contact di77 via live chat or support email to activate this feature.
Time-Out
If you need a short break, take a temporary time-out — from one day up to six weeks. During this period your account is temporarily suspended. It reactivates automatically once the time-out ends. Use this tool when you feel tired or under mental stress.
Self-Exclusion
If you feel gaming is getting out of control, choose a long-term self-exclusion. You can keep your account closed for 6 months or permanently. Once the request is made, the di77 team acts quickly, and there is no way to reopen the account while self-exclusion is active.
Session Reminder
Activate a notification that reminds you how long you have been playing after a set period of time. If you tend to lose track of time while playing, this reminder keeps you aware. Contact the support team to turn on this feature.
Transaction History
Log in to your account at any time to view your deposit, withdrawal, and betting history. Reviewing your own financial activity is an important part of responsible gaming. di77 keeps a record of every transaction with complete transparency.
24/7 Support
di77's support team is available seven days a week, 24 hours a day via live chat and email in both Bengali and English. Feel free to reach out with any gaming-related concern — we will help without judgment.
Warning Signs of a Problem
If any of the signs below apply to you or someone you know, seek help — there is nothing to be ashamed of.
- Repeatedly placing larger bets to chase money already lost
- Feeling mental discomfort or restlessness when trying to stop playing
- Hiding gaming activity from family or friends
- Spending more than your set budget
- Gaming with borrowed money or by drawing on savings
- Neglecting work, studies, or personal relationships
- Lying or making excuses about gaming
- Gaming to escape stress or depression
Self-Assessment
Ask yourself the questions below. If most of your answers are "Yes", speak with di77 support.
| Question | Yes | No |
|---|---|---|
| Do you often play longer than you planned? | ||
| Have you used money set aside for everyday expenses to play? | ||
| Have you had arguments with loved ones over your gaming? | ||
| After a loss, do you feel frustrated or angry and place more bets? | ||
| Is gaming affecting your work or studies? |
Age Protection
The minimum age to participate at di77 is 21. We verify age during account registration and may request additional verification in cases of doubt.
If there are minors in your home, make sure they cannot access your di77 account. Use a password or PIN on your device and do not leave it unlocked while logged in.
Parental control software can also be used to restrict minors from accessing online gaming sites. This is an effective step in protecting your family.
21+
di77 is for players aged 21 and above only. Participation by minors is strictly prohibited.
How to Get Help
If gaming is affecting your life, do not face it alone — seek help. di77's support team is always here for you.
Live Chat Support
Contact our team directly via live chat on the di77 platform. Help is available in Bengali seven days a week, 24 hours a day. You can raise self-exclusion, limit requests, or any concern — we will respond with care.
Email Support
To share more details or get in touch confidentially, write to us by email. We reply in both Bengali and English.
Support email: [email protected]
Important Information
Gaming addiction is a recognised condition and treatment is available. Seeking professional psychosocial support is not a sign of weakness — it takes courage. If you feel gaming is harming your daily life or that of a family member, take action promptly.
Frequently Asked Questions
Enjoy di77 safely
Play within your limits, play with enjoyment. di77 is here with you.