di77's Privacy Policy

Introduction & Scope

di77 is an online gaming platform operating for players in Bangladesh. We take our users' privacy seriously and consider the protection of their personal information one of our top priorities.

This privacy policy ("Policy") applies to di77's website, mobile application, and all related services. It describes what information we collect, how that information is used, who it may be shared with, and what your rights are. By using di77's services, you are agreeing to this policy.

This policy should be read together with di77's Terms & Conditions, which set out the overall terms of use for the platform.

Information We Collect

di77 may collect the following categories of information:

2.1 Information You Provide Directly

When you register, log in, or use services on di77, you may voluntarily provide the following information:

• Full name and identity-related information
• Valid email address
• Mobile phone number (linked to bKash, Nagad, Rocket, or Upay)
• Date of birth (for age verification purposes)
• Username and password
• Financial transaction details (amount, method, date)

2.2 Automatically Collected Information

When you visit the di77 platform, the following technical information may be collected automatically:

• IP address and device information
• Browser type, language, and version
• Operating system information
• Page visit time, duration, and navigation path
• Information from cookies and similar tracking technologies
• Referral source and exit page information

2.3 Payment-Related Information

bKash, Nagad, Rocket, and Upay are used for deposits and withdrawals on di77. During payment processing, only the information necessary to confirm a transaction is collected. Complete mobile banking account details are not stored on di77's servers.

Purpose of Using Information

di77 uses the information collected for the following legitimate purposes:

• Account Management: Completing registration, login, and identity verification processes.
• Service Delivery: Operating gaming, betting, and all related activities.
• Financial Transactions: Processing deposit and withdrawal requests and ensuring transaction security.
• Customer Support: Resolving your questions and issues via 24/7 live chat and email.
• Fraud Prevention: Detecting and preventing suspicious activity and maintaining platform security.
• Age Verification: Ensuring that only those aged 21 or older are accessing the platform.
• Technical Improvement: Analyzing and improving platform performance.
• Communication: Sending important notices related to services.
• Legal Obligations: Complying with applicable laws and regulations.

Information Sharing & Disclosure

di77 may share information in the following limited circumstances and with specific parties:

4.1 Service Provider Partners

We work with trusted third-party service providers to operate the platform — such as payment processors, cybersecurity providers, and IT infrastructure providers. These parties may only access the information needed to perform their specific tasks and are bound to follow our strict privacy standards.

4.2 Legal Requirements

If di77 is legally required to disclose information as part of a legal order or legitimate investigation by a government authority or law enforcement agency, it is obligated to provide that information. Where legally permitted, we will attempt to notify the user.

4.3 Fraud & Security

Relevant information may be shared where necessary to protect the integrity of the platform, prevent fraud, or protect other users.

4.4 Business Transfers

In the event of a company merger, acquisition, or asset sale, user information may be transferred. If such a change occurs, we will notify users appropriately in advance.

Data Security Measures

di77 has implemented industry-standard technical and organizational measures to ensure the protection of your personal information:

• SSL Encryption: All data transmitted between your device and our servers is encrypted using SSL (Secure Socket Layer) technology, which protects information from unauthorized access by third parties.
• Access Controls: Only authorized staff may access user information, and only when required for a specific task.
• Secure Servers: Data is stored in secure data centers where regular security audits are conducted.
• Regular Reviews: Our security measures and policies are regularly reviewed and updated.
• Staff Training: All staff receive regular training on data protection best practices.

However, it is not possible to guarantee complete security when transmitting information over the internet. We strive to ensure the highest level of protection, but no system is 100% impenetrable.

Cookies & Tracking Technologies

di77 uses cookies and similar technologies to improve platform performance and personalize the user experience.

6.1 Cookies We Use

• Essential Cookies: Essential for the basic operation of the platform. They help maintain login sessions and ensure security.
• Functional Cookies: Remember your preferences and settings, such as language preference.
• Analytical Cookies: Collect anonymous statistics to understand which parts of the platform are used most.

6.2 Cookie Controls

You have the option to accept or reject cookies through your browser settings. However, disabling essential cookies may prevent some important features of the platform from working properly.

Data Retention Period

di77 retains user information only for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable law.

• Active Accounts: Information is retained for the entire period the account remains active.
• Closed Accounts: Even after an account is closed, certain information may be retained for a defined period for legal, financial, and security reasons.
• Transaction Records: Financial transaction information is retained for the period required under applicable law.

When the retention period ends, di77 securely deletes or anonymizes the data so that it can no longer identify a specific individual.

User Rights

di77 respects your rights over your personal information. You may exercise the following rights:

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You may request that any inaccuracies in your information be corrected.
• Right to Erasure: In certain circumstances you may request that your information be deleted, though this may not be fully possible where legal or contractual obligations exist.
• Right to Object to Processing: You may object to your information being processed for specific purposes.
• Right to Data Portability: You may request your information in a structured, machine-readable format.
• Right to Withdraw Consent: Where processing of your information is based on your consent, you may withdraw that consent at any time.

To exercise these rights or if you have any questions, contact us at [email protected].

Children's Privacy

The di77 platform is intended solely for those aged 21 or older. We do not knowingly collect personal information from anyone under the age of 21. If it comes to our attention that a minor has opened an account on our platform, we will immediately close that account and delete the associated information.

If you become aware that your underage child has registered on our platform, please notify us immediately at [email protected].

Third-Party Links & Services

Third-party payment services (bKash, Nagad, Rocket, Upay) are used on the di77 platform. These services have their own privacy policies and di77 is not responsible for the data collection practices of these third parties. We recommend reading the terms of the payment services directly.

Policy Changes & Updates

di77 may update this privacy policy from time to time. If significant changes are made to the policy, we will notify you in the following ways:

• By displaying a notice on the platform
• By sending a message to your registered email address

Continuing to use the platform after the updated policy takes effect will be considered acceptance of the updated policy. We recommend visiting this page regularly to check the latest version.

International Data Transfers

di77 primarily provides services for the Bangladesh market. However, for technical reasons your information may be processed or stored on servers located outside Bangladesh. In such cases we ensure that the standard of data protection is maintained at a level equivalent to that described in this privacy policy.

Contact & Complaint Resolution

If you have any questions, concerns, or complaints about this privacy policy, please contact our support team. di77's support team provides assistance in both Bengali and English.